In an increasingly complex, changing and interdependent business environment, the quality of our relationships, of our interpersonal skills, our self awareness and our emotional intelligence not only impacts the level of joy and meaning we receive from our work, but also drives business results.
Using research based methodologies, analytical frameworks, interpersonal experiential practices and awareness exercises I empower teams and individuals to grow these skills and to confidently lead, collaborate & negotiate to achieve their desired impact.
To move from potential to performance, I provide training that empowers you to lead, collaborate and negotiate with confidence – and to create your desired impact. Given that the objective of this training is the development of new habits, ongoing support with an opportunity to check in and increase awareness optimizes impact. For best results, I recommend combining training with coaching (link) or follow up sessions at the 3 and 6 month mark. Training programs may include assessments, tailored development plans, and targeted training using research based tools including the most validated and widely used 360˚ assessment of social and emotional intelligence – the Hay Group’s ESCI.
Standard training topics include the following and may be tailored or combined to meet the needs of your organization:
- Collaboration for Impact
- Negotiating with Confidence
- Charisma, Influence & Relationship Building
- Effectively Managing Difficult Conversations
- The Emotionally Intelligent Leader/Manager
- The Emotionally Intelligent Organization/Team
More support and rapid growth.
For those individuals who are leading, collaborating or negotiating and want in-depth support, personalized assessment and development plans, and rapid growth – I provide coaching services that can either be combined with training/facilitation, or pursued separately.
Leadership, Collaboration & Negotiation
As a leader in a time of change, where the answers are unknown, the terrain is shifting, the elements needed to create your desired impact are not entirely within your control, you need to leverage the strengths of your full team, and you need to align and achieve a goal – you may know that balancing assertive action and compassion is necessary; that your confidence, emotion, mood and integrity impact the organization; that delegating, coaching and developing your team is part of your mission. Uplevel your skill and confidence at making those the difficult choices and having those difficult conversations in the moments when it matters most.
You know you can’t accomplish your biggest goals by yourself – that you will need partners and collaborators – both inside and outside of your organization to be on board and engaged. Develop more skill at recognizing how much to disclose and when, how to build rapport and gain needed insight by listening with curiosity to view points that conflict with your own, and how to most effectively balance allowing what’s next to emerge with asserting your position and incorporating the needs of the various parties to weave the optimal solution.
In the classic negotiation book Getting Past No: Negotiating Your Way from Confrontation to Cooperation, the renowned teacher of negotiation, William Ury, urges us in his list of breakthrough strategies – Don’t React, Don’t Argue, Don’t Reject, Don’t Push, and Don’t Escalate. His insights into the actions that cause negotiations to escalate into conflict or resolve into cooperation and collaboration are real and valid. While the advice may seem simple, the human element of making those choices – to listen to a strident argument, feel our heart rate rise, our palms sweaty, the surge of energy, maybe our desire to fight or flee – and to make a conscious choice about what we do next – that is a skill that can be developed.